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Trackside AI Systems

Built for businesses that keep moving.

AI-powered customer communication for automotive businesses.

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Trackside · SMS

Every inquiry.
Every hour.

AI-powered customer communication for automotive businesses.

Designed to reply around the clock, including evenings and weekends, and to bring in your team whenever a person is needed.

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6:18
EDExample Detail StudioText message
  1. Today 6:18 PM

  2. Customer: Hey, how much for PPF on the front of my car?

  3. Assistant: Example Detail Studio: Hi! Full Front PPF starts at $2,200. What vehicle is it? Reply STOP to unsubscribe.

  4. Customer: 2023 Mustang GT

  5. Assistant: Thanks. For a Mustang GT, Full Front PPF starts at $2,200 and usually takes about 2 days. Want to come in for a consultation? I have Tuesday at 10:00 AM or Wednesday at 2:00 PM.

  6. Customer: Tuesday at 10 works

  7. Assistant: You're booked for Tuesday at 10:00 AM. See you then!

  8. Consultation arranged

  9. Customer: Can I get a discount if I add ceramic coating?

    Delivered

  10. Assistant: Good question. I've passed that to the team and they'll follow up before your consultation.

  11. Escalated to studio team

Example Detail Studio · illustrative

  1. 01

    Inquiry

    A customer texts about paint protection film while the team is busy in the bay.

  2. 02

    Opt-out notice

    The first reply names the shop, quotes a starting price and explains how to opt out.

  3. 03

    Customer details

    The vehicle is gathered in plain conversation.

  4. 04

    Consultation

    An in-person consultation is arranged from the studio's open times.

  5. 05

    Staff escalation

    Discounts, complaints and special requests are handed to the shop team. Prices and availability come from the shop's own information.

Scripted example. Times and wording are illustrative. Prices come from each shop's own price list.